Return and Warranty Policy

You may return most new, unopened items within 20 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Adrenaline Lights LLC  Limited Lifetime Warranty:
If we determine that your product has manufacturing defects, we will honor your warranty based on the following schedule, Beginning with date of pruchase, and ending with the date delivery to us has been received. You must pay initial return shipping charges to Adrenaline Light LLC. Not All products carry a lifetime warranty. Only the products labeled lifetime warranty carry the lifetime warranty. to start the warranty process please take videos and pictures of the product and the problem you are having. Send the pictures and videos to adrenalinelights@gmail.com with your name and the date of purchase in the email. We will get back to you as fast as possible.

0 – 1 year: We will repair or replace the defective product if it is deemed to be a manufacturing defect. All costs are covered by Adrenaline Lights LLC.
1 Year to 2 years: The defective product is eligible for repair only. All costs are covered by Adrenaline Lights LLC.
After 2 Years: The customer is responsible for labor costs. All parts and return shipping are covered by Adrenaline Lights LLC.
Adrenaline Lights LLC has to determine the proper handling of all warranty claims. All warranties are void if we determine that there is evidence of one or more of the following:

Improper installation, improper use, etc.
Damage beyond the limits of “normal wear and tear.” We can’t cover a roll over or accident guys!
Repair service performed by any service other than Adrenaline Light LLC.
Removal of bezel an seals that will compromise the integrity of the products factory IP rating.
All warranties apply only to the buyer of record and are non transeferrable. If you have any questions regarding Adrenaline Lights LLC Limited Lifetime Warranty, please contact us at support@adrenalinelights.com.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will package and ship the product out with in 2 business days. Please understand that most of the time it will be fast than that but during holidays it may take the full 2 business days. The main outlets that we use to ship are UPS and USPS. we will provide you with a tracking number via email or via paypal. with you have any question or concerns please feel free to contact us at support@adrenalinelights.com.